Managing KPIs | BRIDGE ONE User Guides

Only visible to Organization Admins. The gear icon that opens Settings only appears on the main nav for organization admins — organization members don't see it at all. KPIs also only appear in Settings at all when your organization uses Target Management.

Overview

KPIs (Key Performance Indicators) are the measurement units your organization uses to track progress on Targets.

Go to Settings (the gear icon on the main nav, admins only) → KPIs.

KPI Types

BRIDGE ONE supports three types of KPI:

Type	What it is	Coverage & contribution
Absolute	Countable, actual things — e.g. 100 apples, 50 bananas.	Calculated automatically: a subtarget's contribution to its parent is its Target Value compared to the parent's (e.g. a subtarget worth 10 under a parent worth 50 contributes 20%).
Relative	Ratios or indexes — often, but not always, percentages.	Set manually — the parent Target's owner enters each subtarget's contribution. Coverage is then calculated in the same way as for Absolute KPIs.
Compound	A ratio or percentage built from a numerator and a denominator, each an Absolute KPI — e.g. 5 won out of 100 proposals.	Calculated automatically from the numerator, weighted by the subtarget's share of the parent's denominator.

For how contribution and coverage are calculated for each type, see Managing Target Coverage.

Creating a KPI

Go to the KPIs list, then click the floating action button in the bottom right. A KPI needs:

Name
Description (optional)
Type — Absolute, Relative or Compound (see above)
Prefix or suffix — one or the other, not both. A prefix might be a currency symbol (e.g. $); a suffix might be a unit like km/h, km, or employees (headcount), placed after the number.
Decimal places

A live preview updates as you fill in the form. Save once it looks right.

Creating a Compound KPI

Compound KPIs have a few extra settings. After you set Type to Compound, a formula section appears:

Choose the Numerator and the Denominator. Both are required. The dropdowns list your Absolute KPIs.

Decide whether the result is a percentage. Tick Treat result as a percentage to multiply the result by 100. The suffix is set to % automatically and the Prefix/Suffix controls are locked.

Set the display format. Skip the prefix or suffix if you ticked the percentage option; Decimal places (0 to 5) is always required. A prefix or suffix can be up to 10 characters, such as €.

Please note: once a Compound KPI is saved, its numerator and denominator can't be changed. To use a different formula, create a new KPI.

Editing and Deleting

To edit a KPI, click it in the list — this opens a modal with all its options.
To delete a KPI, use the More Options button on the list item, then Delete KPI. This requires double confirmation.

Please note: a KPI that is used in a Target can't be deleted — the platform shows an "Action not allowed" warning.